Value Stream Map (VSM)

Value Steam Maps are a recognised tool and valuable tool within Lean and 6Sigma Methodologies. Value Stream Maps are mapping tools that define the end-to-end process within an organisation. 

A good VSM will take all the different areas and departments into account that come into contact with or can effect the product or service. Working far higher level than a simple Process Map a VSM will give you a complete high-level overview of the full value stream of the organisation. 

A good VSM will probably take several days and will ideally involve discussion with the subject-matter experts, the operatives who do the job daily.  First-hand information and experience will always benefit you. Be prepared to both talk and listen. Refrain from judgement or criticism; at this point you want an understanding of what happens.

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