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Overview


LEAN - Problem Solving is a training course designed three fold; the first phase is to help you identifying a problem which can be a difficult task in itself, is there a problem at all? What could the nature of the problem be? Is there in fact numerous problems? How can the problem be best defined? Understanding the impact of the problem. The second phase of problem solving is by collating all of the data and analysing the information; from the observation of the problem, to creating a clear vision of the issues that have developed and communicate them clearly and effectively.  The third phase is the most important one as once you have found your critical evidence you then have to decide which course of action to take and how to contain the issue…developing your organisations solutions. 

 

Objectives

 

 LEAN - Problem Solving is a collation of tools within the Lean Toolbox, creating an understanding of where and how to use them effectively:

  • Will support the solving of problems;
  • managing and containing a problem;
  • identifying a problem;
  • minimising the impact a problem has on the business;
  • explore possible causes and Identify the root cause of a problem;
  • determine the best course of action to eliminate the root cause;
  • develop implementation plans and implement solutions; and to
  • sustain benefits associated with solutions/improvements.

 

Course Content

 

Each section of the course will be a constructive introduction to the many Lean tools available to the Lean practiitioner. Over the course you will achieve the ability to implement the new techniques and methodologies within the workplace. 

 

These methodologies have been used in many industries throughout the world creating substantial savings; not only driving out waste but improvement on customer satisfaction.

 

   

Module

  • Introduction to Problem Solving
  • What is a Problem?
  • Problem Solving Steps & Outputs
  • Visualising the Problem
  • Constructing a Flow Chart
  • Containing a Problem
  • Cause & Effect Diagrams
  • Pareto Charts
  • Histograms
  • The Logic Tree
  • Developing Solutions
  • Including Interactive Excercises